Privacy Policy
This policy covers the Vandersoft mobile apps and this website. The short version: your training data belongs to you, we do not sell it, and most of our apps work without an account at all.
The short version
- Your training history is stored on your device by default.
- Signing in is optional where it is offered, and exists so your data can sync between your own devices.
- We do not sell your personal information, and we do not share your training data with advertisers.
- You can export your data and you can ask us to delete it.
We publish a range of apps built over many years, and they do not all work the same way. This policy describes the full scope of what our apps may collect. Most individual apps collect considerably less.
What we collect
Information you enter
Lifts, weights, reps, run times, scores, bodyweight, goals, settings and similar information you type into an app. This is stored on your device. If an app offers sign-in and you choose to use it, this information is also stored on our servers so it can sync to your other devices.
Account information
Only where an app offers accounts, and only if you choose to create one. Depending on the sign-in method, we receive an email address and an account identifier. If you use Apple's private relay, we never see your real email address. Many of our apps have no sign-in at all and never ask for any of this.
Usage and diagnostic information
Anonymous usage analytics (which screens are opened and which features are used) and crash reports. Crash reports include device model, operating system version, and a technical record of what the app was doing when it failed. This is how faults get found and fixed.
Purchase information
Purchases and subscriptions are processed by Apple or Google. We never see your payment details. We receive a record that a purchase or renewal occurred so the app knows what you are entitled to.
Device permissions
Some apps need a device permission to do their job. Where that is the case the app explains why before it asks, and you can decline; features that depend on the permission will not be available.
Location
Apps that track runs, such as 5K Run, collect precise location data during a workout to measure distance and map the route, including while the screen is locked or the app is in the background. Location is only collected while a workout is running. It is stored on your device with your run history, is not sent to our servers, and is never shared with advertisers or other third parties.
Advertising
A small number of our apps display advertising in their free versions. Where they do, an advertising identifier may be used. You can limit or reset this in your device settings, and paid versions do not show ads.
This website
The site uses analytics to count visits and see which pages are read. There is no account and no login here.
What we ask of you
We collect as little as we can. Our apps do not require your real name, date of birth, postal address or phone number in order to work. We do not build advertising profiles from your training data, and we do not sell personal information to anyone.
How we use it
To run the features you asked for; to sync your data between your own devices where you have enabled that; to process purchases and honour subscriptions; to diagnose crashes and fix faults; to understand which features are used so we know what to improve; and to answer you when you contact support.
Children
Our apps are not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us and we will delete it.
Your rights
Wherever you are, you can:
- Export your data. Apps that keep a training history include an export function.
- Delete your data. Deleting the app removes what is stored on the device. If you created an account, email us and we will delete the synced copy as well.
- Ask what we hold. Email us and we will tell you.
If you are in the EEA or UK, the GDPR gives you rights of access, correction, erasure, restriction, portability and objection, and the right to complain to your supervisory authority. If you are in California, the CCPA gives you rights of access and deletion and the right not to be discriminated against for exercising them. We do not sell personal information as either law defines it.
To exercise any of these, email support@vandersoft.co.
Security
Data synced to our servers is transmitted over encrypted connections and protected by access rules that limit each account to its own records. No system is perfectly secure, but we keep what we hold deliberately small. The less there is, the less there is to lose.
Data retention
We keep data only as long as we need it for the purposes above:
- Data on your device (training history, run routes and location, settings) stays on your device until you delete it in the app or uninstall the app. We do not receive or retain it.
- Synced account data is kept while your account exists. When you ask us to delete your account, we delete it from our servers within 30 days.
- Usage analytics (Google Analytics for Firebase) are kept for up to 14 months, then deleted automatically. Event-level detail is deleted after 2 months.
- Crash reports are kept for up to 90 days, then deleted automatically.
- Purchase records are kept for as long as you have the purchase or subscription, so we can restore it, and afterwards only as long as tax and accounting law requires.
- Support emails are kept as long as needed to answer you and follow up, and are deleted on request.
- Website analytics are kept for up to 14 months.
Advertising networks used in the free versions of some apps retain data under their own privacy policies.
Changes
If this policy changes materially we will post the updated version here and revise the date below.
Last updated: 10 November 2026.
Contact
Questions about this policy, or about data we hold: support@vandersoft.co.